A good IT infrastructure is essential to your organisation. You want to make sure that your systems run smoothly and that any incidents are resolved immediately and adequately. However, you may not want to directly manage certain applications/services yourself. Outsourcing of management can lead to a substantial cost reduction.
Management at Calco
When you decide to outsource (parts of) your ICT infrastructure, you want to make sure that the IT infrastructure remains well-functioning, whether on-site or remote. Calco understands that. What matters with outsourcing is that we look at your specific needs, wishes and requirements together. Based on this, we make clear agreements in the form of SLAs in advance, we monitor jointly throughout using clear KPIs, and work according to the ISO 27001 standard.